Checking BACS Reports

Are you using Rayner Essex LLP BACS Bureau services to make payroll payments?

If yes, read on for some important information…. 

As an Approved BACS Bureau we have been notified that clients may not be aware of their responsibility to check ARUCS (Automated Return of Unapplied Credits Service) and AWACS (Advice of Wrong Account for Credits Service) reports. 

As a bureau we do not have access to these reports and therefore it is your responsibility to check and update information. 

The report highlights changes that have been instigated to payee bank account details. You do not need to contact the payee to confirm the changes before updating the details as receipt of the report is the authority to make the change. 

BACS usually re-direct payments for a limited period of time.  

Failure to act on the reports is a breach of the Bacs Scheme rules which state these reports must be actioned within three working days. Charges may be incurred, if the payment is returned due to the details not being updated promptly. 

Click here to access a guide and video on how to retrieve the reports or speak to your payroll contact or fill out the form below for any other questions.